If the shipping address specified is outside of China, additional costs, fees, taxes, customs and duties (including VAT) determined by the country where the shipping address is located may arise in relation to the order to be shipped to such country and these are not included in the prices displayed on the Website. Any and all additional costs incurring in the aforementioned manner shall be borne by the User. Astute Sight hereby calls the User’s attention to the fact that such fees may vary in each country, and, therefore, recommends the User to request information about such fees from the competent (tax) authorities.
Shipping Methods
1. DHL Worldwide (Expedited Shipping)
Shipping time is generally 3-7 working days. Before and during public holidays, such as Christmas and major Chinese holidays, please allow additional time for delivery of up to 10-15 working days.
Shipping cost with DHL Worldwide is usually 9.90 EUR and varies according to shipping weight and size of the parcel. The exact shipping cost will be shown during the order process. For bulk orders please contact us for special conditions and exact shipping costs at [email protected]
DHL shipments can be tracked online directly at http://www.dhl.com/en/express/tracking.html The first update of the shipment status takes place after your shipment arrives at the DHL Central Asia Hub at Hong Kong Airport.
If you have not received your goods within 6-8 working days of receiving your tracking number, please contact DHL or your local post office in your home country for further information. You will need your tracking number. Local contact telephone numbers are listed on your domestic DHL and Post website.
2. Registered Airmail with tracking number
The shipping time by Airmail is usually about 2-4 weeks, depending on the destination country. You will always receive your personal tracking number within one to two working days after dispatch by separate shipping confirmation email from us. We recommend the low cost Airmail shipping option for accessory orders.
The shipments can be tracked at here.
Shipping costs start from 4.90 EUR based on weight and size.
Delivery Conditions
1. All orders will be shipped to the delivery address you specify when you place your order. Shipping this address cannot be changed after but please contact us if you ordered to a wrong address.
2. Please ensure that you or someone is at address on the day of delivery to receive the goods.
3. In the event of failed delivery, DHL will make further attempts to deliver the package to you, or deposit it in a safe place for your collection.
4. If all delivery attempts prove unsuccessful, DHL and Airmail will return the package. In this case, you will not be entitled to any compensation. Should the item(s) be successfully returned to MServiceToos, we will gladly send the items again, following the payment of the shipping costs.